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Email client setup

Configure Outlook, Thunderbird, and mobile devices with SMTP and IMAP.

Connection settings

In the admin panel, the Client setup page shows the exact settings for the signed-in user.
SettingValue
IMAP servermail.example.com
IMAP port993 with TLS
SMTP servermail.example.com
SMTP port465 with TLS or 587 with STARTTLS
UsernameFull email address
PasswordMailbox password

Outlook and Thunderbird

  1. Choose the add email account option.
  2. Enter the email address and mailbox password.
  3. If automatic setup fails, enter the server and ports manually.
  4. Use port 993 for IMAP and port 465 for SMTP.
  5. Accept the server certificate if a warning appears.

Mobile devices

  1. Open Add account in the device's email settings.
  2. Choose IMAP as the account type.
  3. Enter the email address and mailbox password.
  4. Enter the IMAP and SMTP servers and ports 993 and 465.

Apple devices

The Client setup page in the admin panel provides an apple.mobileconfig link for automatic setup.

Notes

  • Use the mailbox password in the client, not the admin password.
  • Port 25 is for server-to-server delivery; do not use it in a client.
  • If authentication fails, enter the full username including @.

Next step

Troubleshooting