Privacy Policy
Last updated: January 1, 2025
At Lexoya, we take your privacy seriously. This policy describes how we collect, use, store, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as your name, email address, billing information, and company details when you register for an account, subscribe to a plan, or contact our support team. We also collect certain data automatically, including your IP address, browser type, operating system, referring URLs, and usage patterns across our platform.
How We Use Your Information
We use your information to provision, maintain, and improve your cloud infrastructure services; to process payments and send billing notifications; to provide technical support and respond to inquiries; to monitor and safeguard platform security; to comply with legal obligations; and to send occasional service-related announcements.
Data Storage & Processing
Your data is stored in our data centers located in Tehran (Iran), Frankfurt (Germany), and the United States. We implement industry-standard safeguards including encryption at rest and in transit, access controls, and regular security audits.
Data Sharing & Disclosure
We do not share your personal information with third parties except with your explicit consent, with trusted service providers under strict confidentiality agreements, when required by law, or in connection with a merger or acquisition.
Your Rights & Choices
You have the right to access, correct, update, or delete your personal information at any time through your account dashboard or by contacting our support team. If you are in the EEA, you have additional rights under the GDPR.
Cookies & Tracking
We use essential cookies for authentication and session management. We also use analytics cookies (subject to consent where required) to understand platform usage and improve our services.
Security Measures
We take the security of your data seriously. Our platform employs encryption (TLS 1.3) for data in transit, AES-256 for data at rest, multi-factor authentication, intrusion detection, and regular penetration testing.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Material changes will be communicated via email.
Contact Us
If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at [email protected].