Terms & Conditions
Last updated: January 1, 2025
These Terms and Conditions govern your use of Lexoya cloud infrastructure services. Please read them carefully before creating an account.
Acceptance of Terms
By accessing or using any Lexoya cloud infrastructure services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you may not access or use our Services. These Terms apply to all visitors, users, and customers of Lexoya, including individual users and entities acting on behalf of organizations.
Service Description
Lexoya provides cloud infrastructure services including but not limited to virtual private servers (VPS), GPU-accelerated computing, platform-as-a-service (PaaS), managed databases, object storage, backup solutions, DevOps tooling, infrastructure monitoring, and technical consulting.
Account Registration & Security
You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You must notify us immediately of any unauthorized use of your account.
Acceptable Use
You agree to use our Services only for lawful purposes and in compliance with all applicable laws. You may not use our Services to distribute malware, conduct denial-of-service attacks, host illegal content, engage in phishing or fraud, or infringe upon intellectual property rights.
Payment & Billing
Services are billed on a monthly or hourly basis depending on the plan. All fees are non-refundable except as expressly stated in our refund policy. Accounts with past-due balances may be suspended after a grace period.
Service Level Agreement (SLA)
Lexoya guarantees a 99.99% network uptime for all paid services, measured monthly. If we fail to meet this commitment, you may be eligible for a service credit. The SLA excludes scheduled maintenance and force majeure events.
Data Ownership & Retention
You retain full ownership of all data, content, and applications you store or process using our Services. We do not claim any intellectual property rights over your data.
Limitation of Liability
To the maximum extent permitted by law, Lexoya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these Terms or the use of our Services.
Termination
Either party may terminate these Terms at any time with written notice. Upon termination, your right to access and use the Services ceases immediately. You are responsible for exporting your data before termination.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Iran, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Tehran, Iran.
Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email at least thirty (30) days before they take effect.