Billing cycle
Hourly, monthly, and prepaid billing models and insufficient-balance rules.
Billing models
Lexoya has three billing models:
| Model | Services | Calculation |
|---|---|---|
| Hourly | Projects, databases, Quick Apps, volumes, support | Based on consumed resources |
| Monthly | Cloud servers, S3 buckets, backups | Fixed monthly price |
| Prepaid | Cloud servers | Full period paid for 1, 3, 6, or 12 months |
The final price is shown in the purchase or renewal screen and in Bills.
Billing cycle
- Your account balance pays for every service.
- Hourly services are charged hourly; monthly services are charged at the start of the period.
- Monthly servers renew automatically.
- Prepaid servers do not auto-renew until Paid until.
- Open and closed periods are shown in Bills.
- VAT is added when you pay.
Insufficient balance
- If the balance is insufficient, some services are suspended and their resources may be deleted.
- Basic servers may be deleted after 24 hours.
- Accounts with a Company or Organizations support plan keep running until the debt is settled, and the debt is recorded on the account.
- Check each service page for its exact behavior.
Deleting a resource does not automatically settle debt or the current period charge. Check the bill before deleting.
Renewal and prepaid
- For a server, use the Finance tab and Renew server.
- For prepaid periods, the discount and total are shown before payment.
- A renewal bought before the current period ends is stacked after it.
See Server billing and renewal for the server-specific details.